How to start using your VR headset

Ready to dive in? Follow these simple steps to get the most out of your ImmersiV XP experience:

  1. Launch & Select: Open the ImmersiV XP app and tap on the scenario you want to explore.

  2. Prep Your Settings: Ensure your phone's Volume is up and Portrait Orientation Lock is turned OFF.

  3. Go Landscape: Rotate your phone to landscape mode. You will see the screen split into two images—this is the VR view!

  4. Gear Up: Secure your phone into the VR headset, making sure the screen is centered for the clearest view.

  5. Engage: Once the headset is on, find a safe space to stand or sit. Interact with the characters as if they were standing right in front of you.

  6. Take Control: To make decisions, look at your chosen answer and press the action button (located on the top left or right of your headset) to select it.

By stepping into these virtual worlds, you aren’t just watching—you’re doing. It’s the fastest way to build the confidence and decision-making skills needed for real-world service excellence.

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Getting into the app for the first time

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What are Scenarios and how they work